Information collected
Account records include your name, email address and a hashed password. Service requests contain the business details and notes you submit, consent time, messages and uploaded files. Session and technical records may include IP address, browser details and information needed to diagnose errors or limit misuse.
Purposes and access
Information is used to provide account access, review requests, communicate about the requested service and operate the website. Request owners and authorized administrators can access request records. Hosting and email infrastructure process the information needed to deliver their functions. Confirm any intended disclosure to an authority or separate service provider as part of the service scope.
Cookies and language settings
The website uses cookies for sessions, request protection and, if selected, remembered sign-in. Your selected language is stored in the session. Blocking necessary cookies may prevent login or form submission. The current website does not include advertising trackers or a third-party analytics script.
Storage and retention
Files are stored outside the public web directory and downloads require permission. Information may remain in active records, technical logs or backups as needed for service delivery, recovery and applicable obligations. No automatic deletion period is promised here. Avoid submitting information that is not needed for your request.
Questions, corrections and deletion requests
Use your request conversation to ask about access, correction or deletion of your information. Verification of identity and any applicable retention requirements must be considered before action. The portal does not currently offer automatic account or file deletion. Never send a password to establish your identity.
Updates and scope
This notice applies to this website and portal. External official-source links have their own privacy practices. Review this page when submitting new information; the effective date identifies the current notice. Service-specific handling should be clarified before sharing particularly sensitive documents.